YSPUC

Your water company

YSPUC crew and staff, from left: Nathan, Monte, Tim, Garrett, Jason Teeter (JT), Debbie, David, Nancy, Tom, Don, and Israel

Announcements

What you should know

We have several main wells that provide clean, healthy water for each of the lots and homes. We manage and operate Yosemite Spring Park Utility Company (YSPUC) with a separate board of directors and have employees that work for YSPUC to maintain the system.

Address:
Yosemite Spring Park Utility Co.
30950 Corral Drive, Suite B
Coarsegold, CA 93614

YSPUC Board of Directors 2024-25

Acting President: William Neveu
Secretary: Judy Quinn
Treasurer: Dennis Britt
Director: Cheryl Bluhm
Director: Ken Sartain
Director: Rick Mang

YSPUC Committees

Finance Committee: Dennis Britt and Cheryl Bluhm

Engineering Committee: William Neveu, Ken Sartain and Rick Mang

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HOURS OF OPERATION

Business office hours: 8 a.m. to 5 p.m. Monday through Friday. The business office phone number is (559) 517-3799. The business office is closed on all major holidays.

FLUSHING

When you are notified that it is OK to flush, start by turning on a hose outside of your home closest to the point where water enters your house. Run the water for approximately 15 minutes or until it becomes clear. If the water does not clear up within 15 minutes, STOP running the water and contact us immediately.

It is also very important not to flush UNTIL YSPUC notifies you to start the flushing process.

We apologize for any inconvenience this may cause and we will issue you 1 flushing credit that will be applied to your next month’s bill.

RTS CHARGES

Water utilities, like any other business, must be able to cover their daily operational costs, as well as provide some profit to fund additional growth, replace and repair aged or damaged equipment, and meet financial requirements.

The California Public Utilities Commission determined that, based on its number of customers, the YSPUC can recover 65 percent of its fixed costs through a Readiness to Serve charge.

Without this charge, the rates that YSPUC would have to charge for water would be much higher, as sales of water alone would not cover the costs of operations, at a rate that would appear to be reasonable to the consumer.

EMERGENCY LINE

Should you need emergency assistance after business hours, on weekends, or on a holiday, please contact us by using our emergency line: (559) 760-4349.

Please contact us for any water company-related emergency during the times specified above. We would rather find out about the problem at 2 a.m. when the problem is small rather than at 7 a.m. when the problem has become very large.

WATER BILLING

Meters are read monthly and billing statements are sent out by the 5th of each month. Please call us if you do not receive your statement by the 15th of each month.

 

DISCOLORED WATER

Your water is being supplied to you from deep rock wells, and so occasional discolored water can occur. Slight discolor that quickly comes and goes is not a concern.

However, if your water becomes dark and stays that way, then IMMEDIATELY take the following steps:

1. Contact the office at (559) 517-3799 from 8 a.m. to 5 p.m. Monday through Friday.

2. After hours, call 760-4349

3. DO NOT turn on any water in or around your home, unless instructed by YSPUC.

Never run your hot water while it is discolored. However, if you were running the hot water when your water became discolored, you may need to drain your hot water heater as well.

Reports & documents

YSPUC BOARD MEETING MINUTES

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CONSUMER CONFIDENCE REPORTS

AUGUST 19

The leak detection crew will be on N Dome/Sentinel from 7:30 to 10:30 AM on Tuesday, August 20. Please slow down in the area. Thank you!

AUGUST 14

Water is off on Lilley Mountain Dr. from 41015 Lilley Mtn Dr. through North and South Lilley Mnt. Way. Our crew is working on this issue. We will notify homeowners once water is back on. We apologize for the inconvenience.

AUGUST 12

YSPUC CUSTOMER SERVICE OFFICE RELOCATION

The YSPUC Customer Service office is relocating to the Corral building on August 12, 2024. Due to limited parking and unsafe pavement, we will not be accepting water bill payments made in person at the new location. Payments can still be dropped off at the lockbox at the YLOA clubhouse; payments will be picked up on a daily basis. (Please note: payments dropped off at the lockbox must be by check or cash for the exact amount due. Please be sure to include your name and account number.) Payments may be mailed to either address: 30250-B Yosemite Springs Parkway or 30950 Corral Drive, Coarsegold, CA 93614. All other methods of payment, including PayStar, remain unchanged.
The YSPUC Customer Service phone number and email address have not changed. Please continue to call 559-517-3799 or email billing@yspuc.org with any questions or concerns regarding your payments or account status.
Thank you for your patience as we continue improvements to the YSPUC office on Corral.

JULY 23

YSPUC 2020 CCR ANNOUNCEMENT

After reviewing the Revised Domestic Water Supply 2023 Permit No.  03-11-23P-019, Citation No. 03-11-21C-040, which identified that YSPUC was in violation with the State for failing to submit the 2020 Consumer Confidence Report (CCR) and Certification by July 1, 2021. Our Chief Operator, Jason Teeter (JT), worked with Moore Twining, our analytical testing consultant, to ensure the 2020 data was compiled and ready to be inputted into the 2020 CCR, which has now been completed.  This report is posted on our website at: https://www.yosemitelakespark.org/yspuc/ named “2020 Consumer Confidence Report for YSPUC.”  The YSPUC will be distributing both the 2020 CCR and 2023 CCR to all water customers at the same time, so please keep an eye out for these reports. The reports will be emailed to customers with email addresses in our system, otherwise a hard copy will be mailed out to water customers.  If at any time you wish to request a hard copy, you can go to the YSPUC Office at the Clubhouse and request a hard copy of both of the reports.

July 17

YSPUC Update: Water has been restored to Ranger Circle Way and Brave Eagle Court. If you experience brown water, please flush your line outside until it runs clear or up to 15 minutes.

 July 14

Water service has been restored on Lilley Mountain Drive. Please flush using your outside lines. Instructions for flushing can be found at : https://www.yosemitelakespark.org/yspuc/

 July 14

Dear YSPUC Water Customers (Lilley Mtn Dr, S. Lilley Mtn. Way and N. Lilley Way)

We regret to inform you that you are located in an area that is affected by a critical main break and a clay valve failure leaving your area without water. Due to four main breaks on Lilley Mountain Drive in the last two days and another two breaks and a clay valve failure discovered late last night (7/13/2024), you will be without water today (7/14/2024) and potentially longer until the issues are resolved. In the meantime, YSPUC is coordinating efforts with YLOA staff to provide you with supplemental water and will attempt to deliver supplemental water to your home today. For questions, please call the Emergency Line: (559) 760-4349 We apologize for any inconvenience and appreciate your patience.

 July 11

Water is expected to be restored by 11 PM tonight for customers affected by today’s 3rd main break at 39940 Lilley Mountain Drive, extending to Road 400, including S Lilley Ct and N Lilley Ct.

Today alone the YSPUC crew has repaired 52 feet of pipe. This involves installing new drinking water grade piping in the affected section.

The crew has had a long day working in extremely high temperature conditions to expedite the restoration of water to affected customers as soon as possible.

One person will remain on duty overnight to monitor if there are further issues. If additional repairs are needed after 11 pm tonight (7/12/24), the YSPUC crew will commence work starting at 11 AM tomorrow (7/13/24).

Thank you in advance for your patience and understanding.